Sassa Status Check

Are you looking to find out more about your potential SRD grant? For those unfamiliar with their SASSA status, we look into the ins and outs of your Sassa status. You may be asking yourself several questions regarding your SASSA status. What is an SRD Grant? How to apply? Where to check your status and balances online? When can you expect your next payment or the allocated payment date? What is a SASSA card, and how do you use one? Look no further than our guide on everything you need to know about the Sassa Status Check (SRD Grant).

Quick Takeaways

  • The South African Social Security Agency (SASSA) manages and handles payments regarding grants and social security services in South Africa, including the Special Relief of Distress (SRD) grant.
  • The SRD grant offers R350 per month for six months to individuals who are unemployed, with no income, social grants, or unemployment funds, including refugees and asylum seekers.
  • Applicants can check their SASSA status and balance online or via WhatsApp, and they can also change their bank details and appeal if their application is denied.

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Who are the SASSA?

This entity is known as the South African Social Security Agency (SASSA). This government entity aims to manage and handle payments regarding grants and social security services in South Africa. They allocate grants and allowances to specific individuals who meet certain requirements, such as those who are vulnerable or in need of financial aid from the state.

According to the Bill of Rights, the South African Constitution aims to take legislative action toward citizens needing financial aid. Consequently, the government takes legislative action and other measures within its available resources to target groups of people vulnerable to poverty.

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What is an SRD Grant?

Know as a Special Relief of Distress (SRD) grant offers assistance to individuals under the Social Assistance Act. This is a grant of R350 per month for six months. These are for individuals who are currently unemployed, with no income, social grants, or unemployment funds. Additionally, this can include both possible refugees and asylum seekers.

How to apply for a Social Relief of Distress Grant

Requirements to Apply

Applicants needing social aid will need to be in the following categories. Those who are not actively contributing to or qualify for an Unemployment Insurance Fund(UIF) and those with no other means of financial support. Refugees, asylum seekers, and permit holders may also apply. The age bracket for applications is those between 18 and 60 years old.

Application Process

Applying for such aid is fairly straightforward and can be done online on the official SASSA website (link to the official site here). One can also use the WhatsApp channel with the following number 082 046 8553. Individuals must apply once via this website or the above WhatsApp number, as SASSA will only process a singular application from each channel of each applicant.

How to Check your SASSA Status

To check the status of your SASSA application, you need to enter your verified South African ID number or mobile number, then click the “Check SASSA Status” button to view your current month’s grant result. You can also easily download and share this information on WhatsApp.

You can also verify any grant status using the SASSA online checker. If you are unsure about your grant status, you can confirm it here.

If you have applied for the SASSA R350 grant and are waiting for results, you can track your application’s progress using the SRD status check tool. This tool is also available for those who have applied and wish to check the status of their upcoming payments.

After your application is approved, the SASSA application status checker tool can help you find out the date of your first payment. It is not necessary for a SASSA member to have participated in a grant application to use this service; they only need to be an active recipient of the social grant.

You have several options to check the status of your SASSA payment and application online. Here are the different methods available:

Various Ways to Check SRD R370 Status

Using Your ID and Mobile Number

Using Your ID and Mobile Number

Required Information:

  • Your South African ID number
  • The mobile number you used in the SASSA application

Steps to Follow:

  • Go to the form on at the top of the page.
  • Enter your South African ID number and mobile phone number.
  • Click on the “Check Status” button.

Your status will be displayed immediately below the form.

Checking Status Via Moya App

Checking Status Via Moya App

Another option is to use the Moya App, which can be downloaded without using data.

Initial Setup:

  • Download the Moya app from the Play Store (internet access is needed for this step).

Verification Steps:

  • Open the Moya app and select “SASSA GRANT” from the “Discovery” tab.
  • Click on “Status of the Application.”
  • Enter your mobile number and ID, then click the Submit button.

Your status will be displayed on the screen after submission.

Checking Status via SMS

Checking Status via SMS

To check your SASSA Grant status via SMS:

  • Ensure your mobile phone can send text messages.
  • Send a text with “SASSA (ID number)” using your valid South African ID number to 082 046 8553.
  • You will receive a reply with your current grant status.

Using WhatsApp

If you prefer WhatsApp, you can also check your application status there.


  • Add 082 046 8553 to your WhatsApp contacts.
  • Send the message “SASSA” to this number.
  • Respond with “STATUS” when prompted.
  • If asked for a reference in the chat, reply “YES” (only if the number is known).
  • Provide your registered phone number and reference number when prompted.
  • Your status will be sent to you in the chat.
Phone Call Verification

Phone Call Verification

For those who prefer speaking with a representative, you can call the SASSA Call Centre.


  • Call 0860 601 011 to confirm your SASSA application status or make payment inquiries.
Application Status

Understanding Your Application Status

When you check your application status, you might see one of the following outcomes. Each outcome is explained below, including what it means and the next steps you should take.

Application Complete

Application Complete

This status means that your SRD grant application or reapplication is now complete. It indicates that your application will be reviewed monthly until it is approved. Although this status does not guarantee a payment, it shows that your application is progressing through the approval process.


Status: Declined

If your status shows as “Declined,” it means you did not meet the eligibility requirements, and SASSA has rejected your application. You will receive a specific reason for the rejection.

Status: Pending

“Pending” status means that SASSA has received your application but needs additional time to verify and review your details. Once the verification is complete, your status will be updated, and you will be informed whether your grant is approved or not.

If your SASSA status is showing as “Pending,” it indicates that your application is still being processed. Here are some reasons why this might be the case:

  • High Volume of Applications: SASSA has received a large number of R350 grant applications, which is causing delays in processing. They are working hard to handle each application, but thorough reviews take time.
  • Verification Checks: SASSA conducts extensive verification checks to ensure that applicants meet the necessary criteria. This includes confirming personal and financial information, which can lengthen the processing time.
  • Standard Processing Time: The application process usually takes between 60 to 90 days. During this time, SASSA carefully evaluates each application to determine eligibility and process payments correctly. Although the wait may seem long, it is a standard part of their procedure.

Check Your SASSA Status for a Social Relief of Distress Grant

Check your SASSA status can be done relatively easily on the Sassa website. Additionally, one can review an existing application. This can be done when users scroll down to the “Reconfirm your grant application” tab. They will then click the yellow button and follow the additional prompts and the required information to complete their application process.

How to Change Bank Details

Once approved, and are currently a beneficiary of the Social Relief Distress Grant and require amending your banking details. Beneficiaries will need to proceed to do the following. SASSA will require you to submit your ID Number on the official website under the title “How do I change my banking details”. After which, they receive an SMS containing a secure link unique to the individual to their mobile phone number. Users will proceed to Click on the link in the SMS and follow the instructions and prompts carefully. Beneficiaries should select payment into a bank account where they are the primary owner of said account.

It is important to note that SASSA will not pay grants into another user’s bank account. Additionally, individuals who opt for the “Money transfer option” via one of the central banks are to ensure their mobile phone number, in which they receive SMS, is in their name. SASSA cannot pay your grant to mobile phone numbers of other individuals but only to those registered. Once your details are verified, they will use such an account for future payments.

If circumstances have changed and you no longer need the SASSA relief grant, it’s important to know how to cancel it. Discover the step-by-step process to Cancel Your SASSA Relief Grant and ensure you’re making the right financial decisions for your current situation.

How to Check My Sassa SRD Balance?

Those who are active beneficiaries will need to check their remaining balances. Using a USSD code will allow users to review their remaining balance. This number is the following number *120*3210#. Additionally, they will follow prompts to enquire about and establish their balances. If individuals cannot access their balances via the USSD code may use the following dial code *120*69277# on their phone and proceed to follow consecutive steps and receive an SMS notification upon inquiry.

Status Check Your SASSA Balance via WhatsApp

A convenient option to check your SASSA status is through the use of WhatsApp. Beneficiaries will send the word “Sassa” to the following number 082 046 8553. They will receive a prompt and reply with the keyword “Status”. Reply “yes” if you possess a reference number and reply with your reference number.

When to Expect Your Next SASSA Payment?

Individuals whose Social Relief of Distress grant status has passed the application process qualify for payments. SASSA will additionally issue a payment date upon the approval of the grant. Regarding access to such funds, the options available to withdraw and collect such funds are under verified retail stores and merchants. Beneficiaries can withdraw these funds from your local Checkers, Usave, Shoprite, and Pick n Pay outlets. When you approach a retail outlet to access funds, you are to bring your identity documents and your cellphone with access to the registered reference number. Lastly, a withdrawal confirmation message to the allocated number.

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How to Appeal for a Sassa SRD Grant

Individuals may exercise their right to appeal to SASSA’s decision if their application is denied. This is through an appeal to the Department of Social Development. In the process of appealing, you will find on the notification that your application is denied.

Steps to Appeal for SASSA SRD Grant:

  1. Open the following link to the Department of Social Development.
  2. Click the green button titled “click here to lodge an appeal or check appeal status”.
  3. Enter your ID number and cellphone number.
  4. Upon clicking the “send pin” button, you will receive an SMS with a verification number.
  5. Once received, you will then Enter the verification number and click ‘submit’.
  6. You will then be required to select the month you wish to submit an appeal for.
  7. There will be a drop-down menu to state the reason for your appeal.
  8. Lastly, you will click “submit” to finalize your appeal.

It is important to note that those seeking to appeal must do so for each month that your that application was denied. An independent board will review each appeal. The Independent board has access to applicants’ information from the SASSA. This will then be investigated to establish any errors with your application. Additionally, appeals should ideally be made within 30 days of their application being denied. Consequently, the deadline for an appeal is within 90 days. Upon review of the appeal, SASSA will inform applicants regarding the status of the appeal if they are successful.

Facing a rejection or issue with your SASSA grant application? Don’t worry. Learn more on how to Appeal Your SASSA Grant Decision effectively and increase your chances of getting the support you need.

How Long Is the Waiting Period for SASSA Status?

Applicants are expected to receive their status via SMS. However, there is no fixed date for the SRD grant for applicants. Upon receiving their approved status, applicants are paid each month, provided they still meet the required criteria for the grant. Those who still qualify monthly will submit their bank details to the SASSA through a verified and secure online site. Applicants may request confirmation that SASSA themselves verifies the requested payment.

What is a SASSA Card?

Like a bank card, the South African Reserve Bank approved and verified the SASSA card. This enables beneficiaries to access funds more efficiently. Namely, these withdrawals can be made for specified retailers and ATMs. These cards, similar to that regular bank cards, will require a pin. This card is used for an SRD grant and Older Persons, Disability, Child Support, Foster Care, and War Veterans grants.

How to Apply for a SASSA Card?

The South African Social Security Agency will issue this card or be issued from a corresponding post office branch. This card can be given to those who do not have access to a bank account. Money is deposited into this account for later withdrawal. Additionally, beneficiaries will not be liable for any costs with their account unless the card purchases are used for more than goods and services not stipulated by the SASSA.

Lost SASSA card?

If individuals require a new card is fairly straightforward. Beneficiaries may visit any post office branch. They will then need to verify their identity via an ID document and be issued their new SASSA card.


Regularly checking the status of your SASSA SRD Grant application is important to receive timely updates and address any potential issues promptly. By using the online tools and resources provided by SASSA, beneficiaries can stay informed about their application progress and payment schedules. This proactive approach helps to reduce delays and ensures that those in need receive their financial assistance without unnecessary obstacles. For more detailed information and assistance, always refer to the official SASSA website or contact their customer service.

Frequently Asked Questions

What is the SASSA SRD Grant?

The SASSA SRD (Social Relief of Distress) Grant is temporary financial assistance for individuals in severe need. It was introduced to support unemployed South Africans who do not receive any other form of income, social grant, or UIF payment.

How can I check the status of my SRD Grant application?

To check the status of your SRD Grant application, visit the official SASSA SRD website at and enter your ID number and mobile phone number. You can also use the WhatsApp number 082 046 8553 or the USSD code 1347737#.

What information do I need to check my SRD Grant status?

To check your SRD Grant status, you will need your South African ID number and the mobile phone number you used when you applied for the grant. Ensure you have this information available when using the SASSA SRD status check tools.

What should I do if my SRD Grant application is declined?

If your SRD Grant application is declined, you can visit the SASSA SRD website to appeal the decision by following the specified appeal process. Make sure to provide any additional documentation or information required to support your appeal. You have 30 days from the date of the decline to submit your appeal.

How often should I check my SRD Grant status?

It is advisable to check your SRD Grant status regularly, especially if you have not received any communication from SASSA. Regular checks help you stay informed about the progress of your application and any updates or issues that may arise. You should also check your status monthly to ensure that your grant remains active and is being processed.

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