How to cancel Debt Review

South Africa has experienced its fair share of economic challenges over the years. With currency values that tend to fluctuate and employment rates that vary, many South Africans have experienced financial difficulties. Consequently, Debt Review and Debt Counselling emerged as solutions for those who find it tough to handle their financial responsibilities. These initiatives were introduced as part of the National Credit Act and aimed to offer relief to consumers burdened by debt, providing them with a structured approach to settling their debts without plunging deeper into financial hardship. However, what occurs when circumstances shift?

Key Points to Remember

  • Grasping the Details: It’s crucial to understand the ins and outs of Debt Review and Debt Counselling in South Africa. Having a good grasp of the definition, purpose, and legal framework, along with the rights and responsibilities outlined in the National Credit Act, equips individuals to confidently navigate this process.
  • Considering Cancellation: There are various reasons to consider cancelling Debt Review, ranging from achieving financial stability to desiring access to credit again. However, this decision should not be taken lightly. It’s essential to consult with a Debt Counsellor to fully comprehend the potential challenges and financial implications.
  • Exploring Alternatives: For those grappling with debt, cancelling Debt Review is not the sole option. Alternative paths, such as debt consolidation, negotiating with creditors, or, as a last resort, declaring bankruptcy, are also viable routes that depend on your unique financial situation.
  • Managing Finances After Cancellation: Once you have successfully cancelled Debt Review, maintaining financial stability is of utmost importance. This entails prudent financial planning, adopting disciplined financial habits, and potentially seeking guidance from financial planners and legal experts to help steer you toward long-term financial freedom and stability.

Understanding Debt Review and Debt Counselling

Debt Review and Debt Counselling are essentially two sides of the same coin, both tailored to assist individuals facing financial difficulties. Debt Review is a process wherein a debt counsellor assesses your outstanding debt and establishes a restructured debt repayment plan. This plan aims to be not only manageable but also equitable for all parties involved. Conversely, Debt Counselling is a supportive service that aids consumers in understanding how to better manage their debts. It provides advice and strategies to prevent further descent into the debt quagmire.


So, why do many South Africans opt for Debt Review? The primary reason is to seek relief from the hefty burden of debt. With the cost of living steadily on the rise, it’s easy for individuals to find themselves unable to meet their financial obligations. Debt Review extends a helping hand, allowing consumers to settle their debts in a manner that still leaves them with sufficient funds to cover their essential living expenses. It’s not solely about settling one’s debt; it’s about doing so in a sustainable way that doesn’t force individuals to struggle to put food on the table or keep the lights on. Debt Counselling supports this process by providing expert advice and guidance, helping individuals navigate their financial challenges with a knowledgeable ally by their side. Through these mechanisms, South Africans can regain control over their finances, gradually working their way out of debt without compromising their quality of life.

The Legal Framework

The National Credit Act (NCA)

The National Credit Act (NCA) is a pivotal piece of legislation in South Africa, playing a crucial role in Debt Counselling. It was enacted to shield consumers from becoming ensnared in excessive debt, offering a structured pathway for those who find themselves unable to meet their credit agreements. The NCA introduced Debt Counselling as a formal and regulated process, ensuring that it is conducted fairly and transparently for all parties involved.

Rights and Responsibilities

Under the NCA, consumers possess a set of rights and responsibilities. Some of these rights encompass:

  • The right to apply for credit.
  • The right to be shielded against discrimination in the granting of credit.
  • The right to be informed of the reason credit was declined.
  • The right to obtain a free copy of their credit report once a year.

On the other hand, consumers also bear responsibilities, which include:

  • To fully comprehend the terms and conditions of credit agreements.
  • To meet their credit obligations and make payments punctually.
  • To ensure their personal information is kept up to date with credit providers.

Reasons to Cancel Debt Review

Financial Stability

One of the primary reasons individuals choose to terminate Debt Review is the attainment of financial stability. When you are no longer overwhelmed by debt and enjoy a steady income, the continuation of Debt Review may no longer be necessary. Achieving financial stability empowers you to manage your debts independently without the need for structured repayment plans.

Access to Credit

While you are enrolled in Debt Review, your access to new credit is limited. This restriction can be inconvenient, particularly if you require a loan for significant life events such as buying a house. Cancelling Debt Review can reopen doors to credit facilities, provided that you exhibit responsible financial conduct.

Personal Reasons

People’s lives and circumstances are subject to change. You might come into an inheritance, win a substantial sum, or simply feel that you are ready to take charge of your finances without external assistance. Personal reasons for discontinuing Debt Review are diverse but remain valid if you believe it’s the right step for you.

The Process of Cancelling Debt Review

Consultation with a Debt Counsellor

The initial step in the process of cancelling Debt Review involves consulting with your Debt Counsellor. They will steer you through the procedure, offering advice on whether cancelling is the most suitable action based on your financial circumstances. Maintaining open communication with your counsellor is vital during this stage.

Issuing a Clearance Certificate

After settling all your debts, your Debt Counsellor will issue a Clearance Certificate. This certificate serves as evidence that you have fulfilled all your credit agreements under Debt Review. Subsequently, the certificate is forwarded to credit bureaus and your creditors as formal notification of your Debt Review cancellation.

The Role of Credit Bureaus

Credit bureaus hold a pivotal role in updating your credit profile following the cancellation of Debt Review. It’s crucial to verify that these bureaus have received your Clearance Certificate and have duly adjusted your status. This ensures that you can regain access to credit without any hindrances.

Potential Challenges and How to Overcome Them

Resistance from Debt Counsellors

Some Debt Counsellors may express resistance when you decide to cancel Debt Review. This resistance often stems from their concern about your financial stability after cancellation. To navigate this situation, engage in open and honest communication with your counsellor. Provide evidence of your improved financial standing to alleviate any apprehensions and facilitate the cancellation process.

Creditors’ Concerns

Creditors may have reservations about your decision to cancel Debt Review since it assures them of regular payments. You can address their concerns by demonstrating your dedication and capacity to continue repaying your debts independently.

Legal Challenges

Legal obstacles could potentially emerge during the cancellation process. It is advisable to seek legal counsel if you encounter any hindrances to ensure you have a clear understanding of your rights and responsibilities throughout the cancellation procedure.

» More: Skipped a debt review payment? Know the risks.

Financial Implications

Costs Involved

Cancelling Debt Review may entail certain fees, such as acquiring the Clearance Certificate or settling outstanding amounts with your Debt Counsellor. It’s important to be mindful of these potential costs and include them in your budgeting.

Impact on Credit Score

Your credit score may experience temporary fluctuations following the cancellation of Debt Review. However, with responsible financial conduct and the prompt fulfillment of your credit obligations, it should gradually improve over time.

Future Financial Planning

Planning for your financial future after Debt Review is of paramount importance. Develop a budget and a financial plan that supports your newfound financial freedom, ensuring that you don’t slip back into unmanageable debt.

Alternatives to Cancelling Debt Review

Debt Consolidation

Debt Consolidation stands as a viable alternative to cancelling Debt Review. This approach involves merging all your debts into a single loan, often with a lower interest rate. This simplifies debt management, as you only need to make one monthly payment rather than juggling various debts with different creditors. Debt consolidation can offer immediate relief and enhance your financial management without the need to prematurely exit Debt Review.

Negotiating with Creditors

Another option is to engage in direct negotiations with your creditors. Open and transparent communication can lead to revised payment plans or even more favorable debt settlements. Creditors may be willing to reevaluate terms if they believe it enhances their prospects of recovering the owed funds. Successful negotiation with creditors requires a clear understanding of your financial situation and the ability to advocate for terms that are reasonable and equitable for both parties.


Bankruptcy represents a last-resort option for individuals who are overwhelmed by debt. While it can provide a fresh start, the consequences are significant, including a substantial impact on your credit score and future credit access. It’s a serious step that necessitates thoughtful consideration and legal advice.

Secure your loan effortlessly with Arcadia Finance. Applying doesn’t cost anything, and you can choose from a variety of 10 respected lenders. Every lender abides by the regulations outlined by the National Credit Regulator in South Africa.

Expert Advice

Financial Planners

Financial planners advocate a prudent approach to cancelling Debt Review. They recommend ensuring that you have a stable income and have cultivated responsible financial habits before considering cancellation. A financial planner can offer valuable insights and guidance on effectively managing your finances after cancellation, aiding you in maintaining financial stability and avoiding a return to debt troubles.

Legal Perspectives

South African legal experts stress the importance of understanding your rights and responsibilities under the National Credit Act (NCA). They advise seeking legal counsel if you encounter challenges during the cancellation process, as professional advice can help you navigate legal obstacles and ensure a smooth transition out of Debt Review.

Debt Counsellors

Experienced Debt Counsellors encourage open communication and transparency throughout the cancellation process. They can provide support and guidance, helping you assess whether cancellation is the right decision and assisting you in conducting the process fairly and transparently for all parties involved.


Achieving and maintaining a healthy financial status after cancelling a Debt Review hinges on financial literacy and careful planning for the future. It’s essential to tackle your finances with a clear understanding and a well-thought-out strategy to prevent a return to the debt cycle. Seeking guidance from financial planners, legal experts, and experienced Debt Counsellors can be invaluable in navigating this process and ensuring a path towards financial freedom and stability.

Frequently Asked Questions

How long does it take to cancel Debt Review?

The time required to cancel Debt Review can vary. Generally, if all your debts are fully paid, the process can be relatively swift. Once your debts are settled, your Debt Counsellor should issue a Clearance Certificate within a reasonable timeframe, often within a few days to weeks. However, the overall duration also depends on how promptly the credit bureaus update your credit profile.

Can I apply for credit immediately after cancelling?

Following the cancellation of Debt Review, there might be a brief waiting period before you can access new credit. This period allows the credit bureaus to update your credit status. It is advisable to check your credit report to ensure that your Debt Review status has been removed before applying for new credit to avoid potential rejection, which could further harm your credit score.

What happens if my Debt Counsellor refuses to issue a Clearance Certificate?

If your Debt Counsellor declines to issue a Clearance Certificate despite you meeting all the necessary requirements, you should first address the issue with them directly. If this approach doesn’t yield results, consider seeking legal advice or lodging a complaint with the National Credit Regulator (NCR).

Are there any penalties for cancelling Debt Review early?

There are no specific penalties for cancelling Debt Review early, but there may be associated costs, such as settlement amounts to creditors or fees for the issuance of the Clearance Certificate. Each case is unique, so it’s essential to understand the financial implications specific to your situation.

How can I ensure my credit profile is updated promptly post-cancellation?

After receiving your Clearance Certificate, your Debt Counsellor should send it to the credit bureaus. However, it is your responsibility to follow up and ensure that your credit profile is updated. Regularly check your credit report and engage with the credit bureaus if necessary to expedite the update process.

Cheap loan - fast, uncomplicated, trustworthy

At Arcadia Finance you can compare loan offers from several lenders without obligation - free of charge and without any Schufa check. This gives you an overview of your options and allows you to choose the best offer.

Fill out our form now and compare interest rates at over 20 banks - transparently and quickly.

How much do you need?
*Representative example: Estimated repayments of a loan of R30,000 over 36 months at a maximum interest rate including fees of 27,5% APR would be R1,232.82 per month.

Loan amount R100 - R250,000. Repayment terms can range from 3 - 72 months. Minimum APR is 5% and maximum APR is 60%.